Privacy Policy

1. Privacy Policy

At Echo Wellness, we value your privacy. All personal information collected is stored securely and used solely for the purpose of providing our medical services. We comply with all local regulations to ensure the confidentiality and protection of your data.

• Booking: Appointments must be scheduled in advance.
• Cancellations: Please notify us at least 24 hours before your appointment for any changes or cancellations.
• No-Show Policy: Patients who miss their appointment without prior notice may incur a fee.

• Payments for consultations, therapies, and other services must be made at the time of service unless prior arrangements have been made.
• Accepted payment methods include cash, credit/debit cards, and online transfers.

Refunds for unused services or canceled sessions will be considered on a case-by-case basis. Refund requests must be submitted within 7 days of payment.

• Patients have the right to access their medical records upon request.
• Requests for records may require up to 3 business days to process.

• We maintain a respectful and professional environment for all.
• Aggressive or inappropriate behavior towards staff or other patients will not be tolerated and may result in denial of service.

Children under 18 must be accompanied by a parent or guardian for all appointments.

Echo Wellness provides a clean and safe environment. Please help us maintain this standard by treating the premises and equipment with care.

While we strive to offer the highest quality of care, Echo Wellness is not liable for outcomes beyond reasonable control. Patients are encouraged to discuss any concerns with their healthcare provider.